Privacy Policy

We care deeply about the privacy of our customers and you can find all the information on how we process and store your personal data that you share with us below. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

We collect personal data that you share as part of subscribing to our newsletter, placing an order or creating an account at our website:

Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

What information we collect

In order to process and dispatch your order we have to collect some of your personal details. These include your name, email and delivery address. You enter these details during the checkout process or upon registering an account at  We cannot process any orders without having your name, email and delivery address. We might also keep any correspondence in case you contact us.

We may also collect information about your computer or mobile device, including where available your IP address, operating system and browser type, for system administration and web analytics. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

How we use your personal information

We will never share your email address with third-party providers unless you subscribe to our newsletter. We require every customer to provide a valid email address when placing an order at our website or registering an account. We will only use this email to communicate with you regarding any changes to your order or account unless you choose to subscribe to our newsletter as well.

Your name and delivery address is going to be displayed on the postage label of your order and hence it is shared with Royal Mail or courier delivery providers. This is the only way that we would ever share your delivery details with any third-party provider, otherwise your name and delivery address are never used or shared internally or externally apart from the shipping process.

We have an optional field to enter your phone number during the checkout process. This is entirely up to a customer whether to enter this information or not and the only time we will use this is to inform you in case there are any issues with shipping or delivering your order and we couldn’t reach you via email. Your phone number will be stored on our secure server and will never be shared with any third party individuals or companies.

Once placing an order you provide us with the required payment for the goods. BeautyCares uses  payment provider PayPal  in order to process each payment. Your billing address is the only information that is kept by as we use this to generate your order invoice. We do not have access to any of your card details used to make the payment. 

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be published on this page and, where appropriate, you might be notified via email. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contact us

If you have any other questions on how we collect or process your personal data, please get in touch with us using our contact form