Terms & Conditions
Please read these terms of use and sale carefully before you start using the site. By using our site, you indicate that you accept these terms of use and sale and that you agree to abide by them. If you do not agree to these terms of use and sale, please refrain from using our site.
Information about you and your visits to our site
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you certify that all data provided by you is accurate and up to date.
Changes to the Terms
We retain the right to change or amend these Terms at any stage without prior notice. It is your responsibility to remain up to date with our Terms. If for some reason you do not agree with any changes or updates to our Terms you must refrain from using this website. If you use our website after the amendments to our Terms have been made it is automatically assumed that you consent to the new or updated Terms.
Ordering process
When you place your order on our website it is treated as an offer to purchase and we retain the right to cancel your order. We enter into a binding agreement with you only when we send a confirmation email that your order is dispatched.
When you place your order on our website we will send a confirmation email with the details of your order. If any product you have ordered is not available we will contact you offering replacement or full refund. We will do our best to process your order as quickly as possible and it will usually take us 1-2 working days. However we reserve the right to extend this period and will send you a confirmation email with dispatch details. We will only dispatch your order once we receive a full payment for the order.
Prices
All prices on our website are quoted in pound sterling (£) and are inclusive of VAT at the current rates but exclude delivery costs which are detailed below. We may change the prices on our website at any time and without any prior notice.
Payment
We must receive full payment from you for an order before we dispatch the Products. You can pay using any major credit/debit card or PayPal account. You confirm that the credit or debit card being used for any order placed is yours. All credit or debit cardholders are subject to a validation check and authorisation by the card issuer. If the card issuer refuses to authorise payment, we will not be liable for any delay or non delivery.
Delivery
We will send the purchased goods to you as soon as possible after we receive your order but we cannot be responsible for delay in delivery for any cause out of our control.
Your order will normally be dispatched within 24-48 hours if you place it between Monday and Friday. Any orders received on weekends or public holidays will be processed the next working day.